Product Validation: Design Sprint for Marketplace

Validate
Written By Simon Sharp

Challenge: Combine AI were looking to develop an innovative, disruptive marketplace in COVID-19 that brought together local trades businesses with local customers

Approach A 3-day condensed Design Sprint with the product, UX and project team to rapidly explore user needs and test ideas through early prototypes.

Outcomes

  • User needs identified about calendar management for trades businesses and what local people look for when booking services such as painting, decorating and plumbing.

  • One prototype tested through Figma

  • Decisions made: product direction, features prioritised, technical feasibility and design changes

  • What happened next: pivoted

  • Business results: market validation for technology for other market segments

Simon Sharp
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