Our team
Dr Chloe Sharp, Founder
Chloe applies PhD-level research rigour to product validation and impact measurement. She's the author of Make Products That Matter, a practical guide to evidence-led product development from idea to launch.
Over 15 years, she's helped companies secure over £10 million in funding by proving both market demand and social impact. Her background spans research, product leadership, and grant writing - giving her unique expertise in validation + impact measurement that investors and funders trust.
Before founding Sharp Insight, Chloe co-founded and exited SnapOut, and has worked across startups, scale-ups and global brands in product, research and impact roles.
PhD, Sociology | Nominated for Female Lead Award (2019) and Milton Keynes Business Awards (2020)
Connect: LinkedIn | chloe@sharp-insight.co.uk
Milo, Head of Wellness
Focused on the wellbeing of all employees, customers and givers of scritches.
Milo always puts the customer first, unless there is chicken or ball, and then they come first. An excellent, active listener, Milo encourages a “back to nature” approach, favouring walking meetings and a regenerative leadership style.
Deeply motivated by eco-friendly topics, he believes we should be in the woods anytime we are not asleep. What he lacks in meeting etiquette, he makes up for in tail wags.
Simon Sharp, Director
While others talk about customer-centricity, Simon has actually delivered it at scale. From managing multi-million-pound transformations for Amazon, Ocado, and Asda to developing innovative solutions at Mercedes-Benz, he knows what it takes to turn great ideas into lasting business success.
Simon brings enterprise-level operational rigour to every growth challenge, ensuring that people-first approaches actually work in the real world of deadlines, budgets, and competing priorities.
He turns validation insights and impact frameworks into actionable plans that clients can actually implement. He manages project delivery, coordinates with development partners, and ensures commercial outcomes.
Connect: LinkedIn | simon@sharp-insight.co.uk
Our partners:
Consultancies
Experts
Product workshops:
Mike Christensen
Product management and workshop facilitator
SROI and Evaluation:
Dr Adam Richards
Social Value, SROI and Theory of Change expert and Evaluation researcher
AI:
Stephanie Stasey
Digital transformation, automation and AI expert, founder of the Bletchley AI User Group
Grants Strategy and Writing:
Dr James MacFarlane
Grant writer and facilitator for grant workshops
Quantitative Research:
Dr Erica Cook
Chartered psychologist with expertise in statistics and data analytics
Our values
People-First
Every decision starts with people. Your employees, customers, and communities.
We believe the most sustainable growth comes from understanding what people actually need, not just what's profitable or convenient. Whether we're validating a product idea, implementing AI automation, or measuring impact, we always ask: "How does this make people's lives better?"
This means listening more than we speak, involving users in the design process, and ensuring that efficiency gains don't come at the expense of human well-being. When people thrive, businesses thrive.
Fearlessly Curious
We ask the hard questions and dig deeper than surface-level assumptions.
True insight requires courage. The courage to challenge assumptions, explore uncomfortable truths, and pursue answers even when they complicate our plans. We're not satisfied with "that's how we've always done it" or "our customers seem happy enough."
Our curiosity drives us to test ideas rigorously, explore edge cases, and seek out the voices that often go unheard. We believe that the best solutions come from understanding the full picture, not just the parts that are easy to see.
Accountable, Always
We take ownership of both our successes and our mistakes.
When we commit to helping you grow, we commit fully. That means transparent communication about progress, honest assessment of challenges, and taking responsibility when things don't go as planned.
We measure our success by your success. If our recommendations don't deliver results, we don't make excuses—we learn, adapt, and do better. This accountability extends to our impact on people and communities too, not just business metrics.
Efficiency with Integrity
We optimise for the right outcomes, not just the fastest ones.
Efficiency isn't about cutting corners, it's about focusing energy on what truly matters. We help you streamline processes, eliminate waste, and move faster toward your goals, but never at the cost of quality, ethics, or human impact.
This means choosing sustainable solutions over quick fixes, being transparent about trade-offs, and ensuring that efficiency gains create value for everyone involved. We believe that doing things right the first time is always more efficient than fixing mistakes later.