Get Better: Show your impact
Through user testing, SROI analysis, and social value evaluation, we help you demonstrate real results to learn from.
Measuring impact, SROI and social value for the AIA programme
Measuring impact, SROI and social value for the Winter Wellness Programme
Measuring impact, SROI and social value for the Cancer Education Programme
What our clients say
-
“Data and ethics is a very important topic to us and as technology progresses, councils want to keep up but there is more responsibility and accountability and having a considered approach, that accounts for ethics and information governance toward predictive analytics for the older population, and one that is growing, was the key focus of the project. Chloe spoke to our Adult Social Care service users to explore their views toward unstructured data and supported workshops ran by LSE. She brought together the primary data and analysed this alongside the brief evidence review, which is secondary research, to bring us actionable and relevant recommendations.”
Public Health, Islington Council
-
“Working with Dr Chloe Sharp on our Cancer Collaborative Programme evaluation was an incredibly valuable experience. Chloe brought deep expertise in evaluation design, using both Theory of Change and Logic Models to capture not just the outputs of six complex projects, but the real-world impact on awareness, screening uptake, and community engagement. Her approach was rigorous yet sensitive, engaging diverse stakeholders and distilling what worked, what didn’t, and how we could build on successes. The insights have shaped our future commissioning, strengthened our partnerships with community organisations, and given us clear, evidence-based recommendations we can act on. This evaluation will have a lasting influence on our work to improve early cancer diagnosis.”
Public Health, Islington Council
-
“Dr Chloe Sharp brought a thoughtful, thorough, and highly collaborative approach to evaluating our Winter Wellness Project. She quickly understood the aims and context of the programme, engaged sensitively with stakeholders, and produced an evidence-based assessment that clearly highlighted impact and practical recommendations. Her work has given us valuable insights into how we can strengthen our outreach and build on what works to support older residents to stay warm, healthy, and connected during winter.”
Public Health, Islington Council
Measuring Impact Services
-
Consultancy: Evaluation Research
We identify how things were and how things changed as a result of your product, service or programme. We get continuous feedback rather than at certain points (like SROI and SV research), so you can keep improving as you go along.
-
Consultancy: SROI Research
Social Return on Investment provides a ratio put into monetary terms e.g. £1:£X to show the impact that a programme, product or service may have had. We do everything from identifying outcomes, surveys and interviews. We keep you in the loop all the way.
-
Consultancy: Social Value Research
You want to learn more about what is and isn’t working. So we evaluate your programme, product or service for you to see what difference it is making and how to make it better. We use Social Value (TOMs) to quantify impact.
Our testing and measurement toolkit
We select the right combination of methods based on your objectives, timeline, and available resources. We use AI and automation to add efficiencies into our processes.
Evaluation Methods
-
Measure changes in knowledge, behaviour, and outcomes before and after interventions
-
Deep qualitative insights into user experience, satisfaction, and unmet needs
-
Compare different versions to optimise performance and user engagement
-
Gather real-world feedback from early adopters in controlled environments
-
Extract insights from existing CRM, analytics, and operational datasets
Impact Measurement
-
Quantify the social value created for every pound invested in your programme
-
Map out how your activities lead to intended outcomes and long-term impact
-
Ensure your measurement aligns with government social value requirements
-
Visualise the relationship between inputs, activities, outputs, and outcomes
-
Involve stakeholders in designing evaluation approaches that matter to them
In-Depth Insights
-
Understand what works for whom, in what circumstances, and why
-
In-depth analysis of specific examples to understand complex interventions
-
Systematic evaluation of small-scale implementations before full rollout
-
Track changes and impact over extended time periods
-
Predict future outcomes and optimise resource allocation
Case studies
Cancer Alliance Programme Evaluation
The situation: The Alliance had received transformation funding to deliver the national cancer strategy, with projects targeting cervical cancer awareness among Turkish, Bangladeshi, Chinese and Somali communities. They needed a rigorous evaluation to understand which approaches were effective and which weren't delivering results.
What we did: We applied a Theory of Change framework, conducting interviews with 16 stakeholders across all six projects. Using the Wisconsin Logic Model approach, we mapped project needs, inputs, outputs, and outcomes to identify what worked in both community-based and practice-based settings.
The outcome: Our evaluation revealed that coordinated action between stakeholders and volunteer motivation were key success factors, while timing challenges and cultural barriers needed addressing. The Alliance now has clear evidence-based recommendations for future commissioning, including the proven Health Ambassador model that can be scaled across other regions.
Amazon Innovation Accelerator Social Value Assessment (Ongoing)
The situation: Amazon needed evidence of their broader social value to inform future programme development and demonstrate impact to stakeholders.
What we did: We developed a comprehensive Social Value (TOMs) and Social Return on Investment (SROI) framework that tracks both direct outcomes like businesses supported and jobs created, alongside indirect benefits including community impact, innovation diffusion, and ecosystem development across the UK social enterprise landscape.
The outcome: We're currently tracking long-term social impact with the full SROI analysis expected late 2025. This will provide Amazon with robust evidence of its social value creation and inform strategic decisions for the accelerator's next phase of development.