Build Efficiently: Scale without waste

Scale without waste. Using proven product management frameworks and strategic AI/automation implementation, we help you build solutions that grow your business while optimising your operations.

Using AI and automation to add value to your business

AI adoption is booming. 63% of SMEs plan to adopt AI but lack guidance (McKinsey, 2023). We can help your teams do tasks quickly and optimise processes through AI and automation as well as help you understand how to deepen your knowledge and expertise using AI.

We work with SMEs by taking a problem-first approach to identify business needs, ideate people-centred solutions and identify the relevant tool based on budget and use case, promoting a 'product mindset' to developing solutions to start you on your journey to AI-powered innovation.

We provide workshops and training on the basics of AI and automation which is non-technical, work with you and your team to identify where you could start using AI and support you in implementing AI from further training to working with our technical partners.

63%

of SMEs plan to adopt AI but lack guidance

Our people-led, product-thinking approach

Basic AI Training

Our expert consultants work hands-on with your team through comprehensive AI and automation training sessions. We address concerns head-on - around 30% of staff worry AI may replace their role, so we focus on empowerment and practical skills.

Identify your Business Needs

We roll up our sleeves and work directly with your team through staff interviews, collaborative workshops, and dynamic Hack Days to uncover real use cases, quick wins, and transformational AI opportunities.

Define Solutions and Create a Roadmap

Working alongside you, we generate practical solutions that balance ambition with reality. Our consultants help you navigate budget constraints and technical limitations to create an actionable, phased implementation roadmap.

Develop Your AI Toolkit

Our hands-on approach means we don't just recommend tools - we work with you to evaluate, customise, and integrate the right AI solutions. We partner with leading technical specialists to ensure seamless implementation.

Experiment, Pilot + Structured Implementation

We guide you through live pilots in your business environment, help develop AI governance policies, and provide ongoing support through our network of technical partners to ensure sustainable AI adoption and measurable results.

Our product thinking toolkit for building efficient processes and products

Product Management Frameworks

  • Design thinking methodologies and user journey mapping to identify real use cases and create solutions that solve actual customer problems

  • Map current workflows, identify bottlenecks, and redesign processes using lean principles and value stream mapping for maximum efficiency

  • Strategic decision-making with impact/effort matrices, RICE scoring, and MoSCoW prioritisation to focus resources on highest-value initiatives

Microsoft AI and Automation

  • Automate workflows with Power Automate, build custom apps with Power Apps and Teams

  • Enhance productivity across Office 365 with AI-powered assistance for writing, analysis, and task automation

  • Deploy enterprise-grade AI solutions including cognitive services, machine learning, and intelligent automation

Google and Third-Party AI Tools

  • Leverage Gemini integration, Apps Script automation, and Google Cloud AI for seamless workflow enhancement

  • Enhanced research capabilities with AI-powered search, real-time information gathering, and intelligent insights

  • Connect systems with Zapier, Make.com, and specialised AI tools for content creation and customer service

Our training and workshop

AI Basics and Tools


  • What we cover

    In this session, we take you through what AI and automation for beginners. By the end of this workshop, you’ll understand the buzzwords in AI and automation and have an overview of how AI works at the back-end to make the most of it in your business. We’ll show you the basics of prompt design and engineering, getting started with CustomGPTs, Gemini Gems, CoPilot Studio and Claude Projects.

  • We will work with you to identify the problem you’re looking to solve with AI and automation to increase your process efficiency and productivity in more depth using design thinking and product frameworks, to help you identify the relevant tool and create a plan of action to try it in reality.

  • We’ll explore the differences between AI, AI automation and AI agents, the use cases for AI agents and how you can build them for your business using a range of tools.

Applying AI in Your Business

  • We start with creating a process map to demonstrate how typical sales processes work. Then we show you the AI tools that can be used in sales such as Crystal AI, Whalesync and Air, meeting tools such as Otter.ai, streamlining your processes and research such as ChatGPT Tasks and using existing tools such as Hubspot and their AI functions.

  • We start with creating a process map to demonstrate how typical marketing processes work. Then we show you the “art of the possible” of existing AI tools that can be used in marketing such as ChatGPT and Perplexity for research, AI avatars for video content in different languages using Heygen and existing tools such as Hubspot AI and Canva AI, and their AI and automation functions to speed up your processes, and Sora, Runway, Kling and Midjourney for video creation with music on Suno for testing ideas or adverts.

  • We start with creating a process map to demonstrate how typical research processes work. Then we show you the AI tools that can be used in research such as ChatGPT and Perplexity and Dovetail using existing tools such as UserTesting and Miro and their AI functions, as well as AI prototyping tools, plus app tools such as Cursor, You and Bolt.

AI Use-Case Hack Days

Take an employee-led, co-creation approach to AI and automation by involving your team in identifying use cases and the “art of the possible”.

By the end of the day, you’ll have:

  • A better understanding of what AI and automation are

  • Identifying key use cases for quick wins and longer-term products or projects

  • A roadmap of digitisation and AI maturity of your business, and what data you could be collecting based on your use cases

  • Coaching and training follow-up to support implementation and confidence

Case studies

Milton Keynes Council: Hack Day

We explored the challenges of using a digital hub to bring together events and stakeholders with local business and community members, creating ideas for using the online ecosystem.

SME: Financial Services Full-Day Workshop

Wanting to introduce new ways to use AI in the business, we provided an AI training session in the morning and used Six Thinking Hats across the teams to identify how AI could be used.

Enterprise: Commercial Vehicles Hackathon

The morning comprised of deep diving challenges, with an afternoon of ideation. The next day, meeting with stakeholders to create a product roadmap to prioritise AI projects and training.

SME: R&D Tax Credits Research, Training + Pilot

Ahead of time, employee research was carried out to understand the needs in the process of where to automate and use AI, then bringing the business together to introduce and test AI use cases.

Ready to Build Efficiently?

Let's work together to implement AI and automation solutions that drive real business value.